Shipping Policy
Shipping Policy
Free shipping on every order, delivered in 4–7 business days across the contiguous United States.
Last updated: October 25, 2026Shipping at a Glance
| Order Processing | 1–2 business days |
|---|---|
| Transit Time | 3–5 business days |
| Total Delivery Time | 4–7 business days |
| Shipping Cost | FREE on every order |
| Order Cut-Off Time | 12:00 PM Pacific Time (PT), Monday – Friday |
Processing (1–2 business days) + Transit (3–5 business days) = Total Delivery Time (4–7 business days)
Free Shipping
Every Snitee order ships free – no minimum purchase and no hidden fees, including large freight items.
Order Cut-Off Time
Orders placed before 12:00 PM Pacific Time (PT) Monday through Friday begin processing the same business day. Orders placed after the cut-off time, on weekends or on U.S. holidays begin processing the next business day.
Where We Ship
We ship to all addresses within the contiguous United States (the lower 48 states). We currently do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes or APO/FPO addresses.
Shipping Methods
- Parcel shipping: smaller items such as pressure washers, portable generators, self-propelled mowers, tillers and snow blowers ship by major parcel carriers.
- Freight shipping: larger items such as riding and zero-turn mowers, wood chippers, stump grinders and standby generators ship by LTL freight with curbside delivery. See our Freight Shipping Policy.
Order Tracking
We email you a tracking number as soon as your order ships. Freight carriers will also contact you to schedule your delivery appointment.
Address Changes & Cancellations
You can change your shipping address or cancel your order free of charge any time before it ships. Contact us as soon as possible at info@snitee.com or +1 (607) 624-2086.
Damaged or Missing Shipments
Please inspect your order on arrival. If anything is damaged or missing, contact us within 48 hours of delivery with photos and your order number. We’ll send replacement parts, a replacement unit or a full refund at no cost to you. For details see our Refund & Return Policy.
Delays
Most orders arrive within 4–7 business days. Severe weather, carrier disruptions or remote locations can occasionally cause delays. If your order is running late, we’ll keep you updated and help resolve it with the carrier.
Contact Snitee
Have a question about an order, a product or this policy? Our team is happy to help.
| Store Name | Snitee |
|---|---|
| Website | https://snitee.com/ |
| Address | 3056 N 33rd Ave, Phoenix, AZ 85017, USA |
| Phone | +1 (607) 624-2086 |
| info@snitee.com | |
| Business Hours | Monday – Friday, 9:00 AM – 5:00 PM Pacific Time (PT) Closed on weekends and major U.S. holidays. Messages received after hours are answered the next business day. |
| Live Chat Support | Available 24/7 – click the chat icon on any page of our website to reach us day or night. |