Browse our categories, open the product you want and click Add to Cart. When you’re ready, click Checkout, enter your shipping and billing details, choose your payment method (credit/debit card, PayPal, Google Pay or Afterpay) and place your order. You’ll receive an order confirmation email right away.

Yes. You can cancel free of charge any time before your order ships by calling +1 (607) 624-2086, emailing info@snitee.com or using live chat. You’ll receive a full refund within 7 days. Once an order has shipped it can’t be cancelled, but you can return it under our 30-day return policy.

Yes, as long as the order has not shipped yet. Contact us as soon as possible with your order number and the new address. Once the order is with the carrier we may not be able to redirect it.

Yes. We offer free shipping on every order to all addresses within the contiguous United States (the lower 48 states). We currently do not ship to P.O. boxes, APO/FPO addresses, Alaska, Hawaii or U.S. territories. Total delivery time is 4–7 business days (1–2 business days processing + 3–5 business days transit).

Large items such as riding mowers, zero-turn mowers, wood chippers, stump grinders and standby generators ship by LTL freight carrier on a pallet with free curbside delivery. The carrier brings the shipment to the curb or end of your driveway. See our Freight Shipping Policy for full details.

Yes, for freight deliveries the carrier will call or text you, usually 24–48 hours ahead, to schedule a delivery appointment. Please make sure your phone number at checkout is correct. Smaller parcel shipments are delivered without an appointment.

As soon as your order ships, we email you a tracking number and a link to the carrier’s tracking page. If you haven’t received it within 2 business days of ordering, check your spam folder or contact us at info@snitee.com.

Our mowers arrive mostly assembled. Riding and zero-turn mowers typically need the seat, steering wheel or control levers installed and the battery connected. Self-propelled mowers need the handle unfolded and the grass bag attached. Most customers finish in 30–60 minutes with the included instructions. See our Assembly & Installation Policy.

It depends on the model. Models with electric start – such as many of our riding mowers, zero-turn mowers, home standby generators and some self-propelled mowers – include a 12V starting battery where listed. Recoil-start (pull-start) models such as our gas pressure washers do not need a battery. The What’s Included section on each product page shows exactly whether a battery is included.

Some models include a battery charger or maintainer, and this is listed under What’s Included on the product page. Gas pressure washers do not require a charger. Portable inverter generators recharge their own starting battery while running, and many include DC charging cables for charging 12V batteries.

Every product page has a What’s Included list and a photo of the full kit, so you know exactly what arrives in the box – for example nozzles, hoses and a foam cannon with pressure washers, or spare tines and transport wheels with tillers. An owner’s manual is included with every machine.

Yes. Every Snitee product includes a 2-year warranty from the date of delivery at no extra cost. See Warranty & Replacement for what’s covered.

You can return or exchange any item within 30 days of delivery. We issue your refund within 7 days after we receive and inspect the return, and we never charge a restocking fee. Exchanges are accepted. Return shipping is paid by the customer, except for damaged, defective or incorrect items. Read the full Refund & Return Policy.

Please inspect your delivery right away. For freight deliveries, note any visible damage on the delivery receipt before signing. Contact us within 48 hours of delivery with your order number and photos of the damage and packaging. We’ll send replacement parts, a replacement unit or a full refund – at no cost to you.

For change-of-mind returns and exchanges, the customer is responsible for return shipping costs. If the item arrived damaged, is defective, or we sent the wrong item, Snitee pays for return shipping.