Contact Us
Questions before you buy, help with an order, or support after delivery – the Snitee team is here for you.
Last updated: October 25, 2026Get in Touch
Call Us+1 (607) 624-2086
Monday – Friday, 9:00 AM – 5:00 PM Pacific Time (PT)
Monday – Friday, 9:00 AM – 5:00 PM Pacific Time (PT)
Email Usinfo@snitee.com
We reply within 1 business day.
We reply within 1 business day.
Live ChatAvailable 24/7
Click the chat icon on any page.
Click the chat icon on any page.
Visit Our Office3056 N 33rd Ave, Phoenix, AZ 85017, USA
Office visits by appointment only.
Office visits by appointment only.
How We Can Help
- Product questions – specifications, compatibility and what's included.
- Order support – order status, tracking, address changes and cancellations.
- Returns & exchanges – start a return or exchange within 30 days of delivery.
- Warranty claims – 2-year warranty support, troubleshooting and replacement parts.
- Business & bulk orders – see Business Inquiries.
Before You Contact Us
To help us assist you faster, please have the following ready:
- Your order number (found in your order confirmation email)
- The product name or SKU
- Photos or a short video if your question is about damage or a product issue
Many common questions are answered on our FAQs page. For shipping, returns and warranty details see our Shipping Policy, Refund & Return Policy and Warranty & Replacement pages.
Contact Snitee
Have a question about an order, a product or this policy? Our team is happy to help.
| Store Name | Snitee |
|---|---|
| Website | https://snitee.com/ |
| Address | 3056 N 33rd Ave, Phoenix, AZ 85017, USA |
| Phone | +1 (607) 624-2086 |
| info@snitee.com | |
| Business Hours | Monday – Friday, 9:00 AM – 5:00 PM Pacific Time (PT) Closed on weekends and major U.S. holidays. Messages received after hours are answered the next business day. |
| Live Chat Support | Available 24/7 – click the chat icon on any page of our website to reach us day or night. |
INFORMATION ABOUT US