This Privacy Policy explains how Snitee (“we”, “us”, “our”) collects, uses and shares information when you visit snitee.com or make a purchase.

Information We Collect

Information you give us

• Name, email address, phone number, shipping and billing address
• Order details and communications with our support team
• Information you submit through forms, live chat or email

Information collected automatically

• Device and browser information, IP address and approximate location
• Pages viewed, products browsed and how you interact with our website
• Cookies and similar technologies (see our Cookie Policy)

Payment information

Payments are handled by secure third-party processors (such as card processors, PayPal, Google Pay and Afterpay). We do not store your full card number.

How We Use Your Information

• To process, ship and deliver your orders and send order and shipping updates
• To provide customer support, returns, exchanges and warranty service
• To prevent fraud and keep our website secure
• To improve our website, products and services
• To send marketing emails if you opt in – you can unsubscribe at any time

How We Share Information

We do not sell your personal information. We share it only with service providers who help us run our business, such as payment processors, shipping and freight carriers, website hosting, email and analytics providers – and only as needed to provide their services. We may also disclose information when required by law.

Your Rights & Choices

Depending on your state of residence (for example, California, Colorado, Virginia and others), you may have the right to access, correct or delete your personal information, or to opt out of targeted advertising. To make a request, email info@snitee.com. We will respond within the time required by law and will not discriminate against you for exercising your rights.

Data Security

We use SSL encryption and industry-standard safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work hard to protect your data. To report a vulnerability, see Report a Security Issue.

Data Retention

We keep your information only as long as needed for the purposes described above, including legal, tax and accounting requirements.

Children’s Privacy

Our website is not directed at children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last revised.